Charleston Surgery

5 South Campbell Street, Paisley, Renfrewshire, PA2 6LR

Coronavirus (Covid-19)

Please note that the surgery is still open to any patients with persistent concerning symptoms

From Monday 23rd March 2020, ALL COVID presentations (fever and/or continuous cough) will be directed to NHS inform website and NHS24 telephone number 111.  This will be the first point of contact for all COVID 19 related symptoms – NOT THE GP PRACTICE. 

COVID 19 calls will be triaged through a NHS24 hub and patients who need to be seen will be offered appointments at a dedicated assessment centre staffed and equipped to deal with COVID –related presentation.

Please note that the surgery is still open to any patients with persistent concerning symptoms. We are still operating a telephone triage system for appointments at the practice according to the National Guidelines as we aim to reduce the spread of Covid 19. Only patients who need to be seen in the practice will be and  prescriptions will be sent to nominated Pharmacies. What happens with the spread of virus over the next few weeks will have a huge impact on all of us in the NHS and our patients. It is imperative to adhere to the social distancing and social isolation guidelines at this time.

For the most up to date information about the virus and to check symptoms please visit NHS inform on the below link:

https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19

Click on the following link for isolation certificates: https://111.nhs.uk/isolation-note

The Scottish Government have identified and will be sending letters to patients who fall into the Higher Risk Category and who should now be shielding for 12 weeks . If you feel you should have had a Shielding letter but have not received one please click on this link https://www.nhsinform.scot/illnesses and check the most up to date list of categories of patients who should be shielding. If you still feel you should have received a letter please phone the practice to discuss.

Mental Well Being

During such an uncertain time we are aware that many patients Mental Well Being may be suffering. Below are the links to several self-help pathways which you may find useful:

Mental Well-Being Mental Well – https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19/your-mental-wellbeing/coronavirus-covid-19-your-mental-wellbeing

Depression Self Help Guide: http:// https://www.nhsinform.scot/illnesses-and-conditions/mental-health/mental-health-self-help-guides/depression-self-help-guide

Anxiety self-help guide: https://www.nhsinform.scot/illnesses-and-conditions/mental-health/mental-health-self-help-guides/anxiety-self-help-guide

Coping with money worries: https://www.nhsinform.scot/healthy-living/mental-wellbeing/stress/coping-with-money-worries

 Struggling with stress: https://www.nhsinform.scot/healthy-living/mental-wellbeing/stress/struggling-with-stress

Dealing with traumatic events: https://www.nhsinform.scot/healthy-living/mental-wellbeing/dealing-with-traumatic-events/dealing-with-traumatic-events

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Please note that the Renfrewshire shielding support line for patients who are shielding and don’t have family support is:

0300 300 0230

(this is to arrange deliveries of food and medicines if needed as well as signposting to other support services)